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How the Proficiency+ Diagnostic Tool is helping the personal finance industry to fulfil their Consumer Duty requirements

On the latest Personal Finance Professional podcast from Personal Finance Society, Amanda Knight unpacks what underpins the new Proficiency+ diagnostic tool, created in collaboration by the PFS and Cognisco.
25:08

Overview

On the latest Personal Finance Professional podcast from Personal Finance Society, Amanda Knight unpacks what underpins the new Proficiency+ diagnostic tool, created in collaboration by the PFS and Cognisco. In this conversation with Vanessa Riboloni from the Chartered Insurance Institute, Amanda shares how the tool works and what makes it essential for the personal finance industry to ensure they comply with the Consumer Duty.

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